Evaluating The Effectiveness Of Emotional Intelligence...

Evaluating the Effectiveness of Emotional Intelligence Training Programs for Managers in Business Organizations Managers in business organizations have a vital role in helping businesses achieve their goals. They exist in all levels of the organization structure and they motivate groups toward attaining a shared goal. Therefore, business organizations should engage their managers in a process of continuous development for their leadership skills and abilities. There are many aspects to effective managerial leadership that worth researching, but my interest is to further explore the role of Emotional Intelligence (EI) in the workplace. EI is the ability to be aware of one’s own emotions and the emotions of those around him/her in the†¦show more content†¦In order to judge the effectiveness of a certain training program, we need to make sure that the participants gained the intended skills and realized the importance of such skills in improving the workplace. Also we ne ed to discover the obstacles that prevented the participants from developing such skills after taking part in the training program. Research can be utilized to evaluate the effectiveness of EI training programs for managers in business organizations. One way is to examine the experiences of participants in such programs: Did the training meet their expectations? What benefits they acquire? How did they view EI before the training and did their views changed afterwards? What were their thoughts on the applicability of the acquired EI skills in the workplace, the perceived strength and weaknesses of the training, and what would they do differently if they were to design the training? To best capture the experiences of the managers who participated in the EI training, a researcher need to use a qualitative approach. The managers are assumed to hold different perspectives on the EI training they participated in, and the researcher should discover the meaning of that experience through a close interaction with the participants. Therefore, a phenomenological approach to the research would be a good fit. According to Creswell (2007), a phenomenological study â€Å"describes the meaning for several individuals of their lived experiences